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KMID : 0665220020150030250
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Korean Journal of Food and Nutrition
2002 Volume.15 No. 3 p.250 ~ p.256
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A Study of User Satisfaction of Contract Foodservice Information Systems
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Abstract
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User satisfaction is the most critical criteria in measuring information systems success or failure. In this study. Contract Foodservice Information Systems were evaluated with user satisfaction instrument based on previous work. A total of 70 Contract Foodservice Information Systems users was surveyed. The status of building area of Contract Foodservice Information Systems was more in foodservice management (M=3.74), but less in producing (M=2.53) and purchasing (M=3.02) management. The users recognized accuracy of information (M=4.27), lasting educational services on systems (M=4.34) and increasing work productivity (M=4.42) as the most important factors and they also recognized it was important factors to build systems such area database management, menu management, purchasing and producing management and foodservice management (p<0.1).
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